Ask BHE
Ask BHE
Ask a bed bug or heat treatment question in your own words. Ask BHE replies using only the knowledge our team has approved — and tells you when a question needs a person.
Try one of these
What Ask BHE will and will not do
It answers from approved knowledge only
Every answer comes from written guidance our team has reviewed and approved. If something has not been approved, Ask BHE says so rather than guessing.
It cannot see any customer information
Ask BHE has no access to enquiries, bookings, addresses, photographs, treatment records or documents. It is a public information tool only.
It never gives a price or confirms coverage
Quotations are prepared by a person after we understand your property. Coverage is confirmed by our team using CoverageMaps Pro and a check of your postcode.
It never decides safety or re-entry
Re-entry, medical questions and anything about your health are outside its remit. Your treatment team confirms re-entry for your property; medical questions go to a health professional.
Prefer to read instead? Browse the What We Know, or request treatment to speak with our team.