Legal
Website terms of use
These terms cover use of this website and the customer portal. They are separate from your treatment agreement.
Awaiting professional legal approval
Final wording for this document has not yet been prepared and approved by a qualified professional. The summary below explains our intended position so you know what to expect; it is not the final agreement, and the approved document is provided to you before treatment.
Three separate documents
We deliberately keep these apart rather than merging them into one notice:
- Website disclaimer — limitations of the general information published here.
- Treatment terms — the contractual agreement for a treatment.
- Guarantee terms — the conditions attached to the six-month guarantee.
Using this website
You may use this website to learn about our service, check whether we operate in your area and request treatment. Content may not be copied and republished as your own.
Customer portal access
Portal access is personal to the customer it is issued to. Access links must not be shared, and access can be withdrawn where it is misused.
Changes
This website changes as our published guidance is reviewed and approved. The version that applies to a treatment is the version provided to you with that treatment.